Refund Policy

Cancelling is always free

Card plans are monthly subscriptions — cancel anytime via the "Manage card subscription" link on the pricing page or the account link in your receipt email. Cancelling stops all future charges and you keep access until the end of the period you already paid for. Crypto passes and promotional purchases are one-time and never renew, so there is nothing to cancel.

When we refund

• Billing errors: duplicate charges, a charge after you cancelled, or a charge without a matching order — full refund.
• Technical failure: you paid and your plan did not activate, or a fault on our side prevented you from using the Service and we could not fix it — full refund of the affected period.
• Accidental renewals: if a card subscription renewed and you contact us within 14 days without having meaningfully used the new period, we will refund that renewal.

Because plans deliver instant digital access, we do not otherwise refund periods that have been used — and we never refund based on prediction outcomes: GuessFC is entertainment analysis, and no result is ever guaranteed.

How to request a refund

Contact us within 14 days of the charge via the Support Center or team@guessfc.app with the email you purchased with. Card orders are processed by FastSpring, our Merchant of Record — you can also reach them directly with your order reference at fastspring.com/consumer-support. Approved refunds go back to the original payment method. None of this limits any statutory consumer rights that apply in your country.